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Refund Guarantee


With a refund policy like this you can’t lose!

PetPPO Guarantee: Save the cost of subscription on your first veterinary visit or request the difference back!

  • If there are no contracted veterinary service providers in your area request a cancellation and refund of 100% of your subscription fee, or
  • If you do not save the cost of your subscription on your first veterinary visit request a cancellation and refund within thirty days of subscription and receive the difference between the cost of the subscription for that pet and your actual savings.


To apply for cancellation and refund:

Simply scan and email a copy of the veterinary bill incurred within thirty days of your first visit and we will refund the difference in your subscription fees paid to date for that pet and the savings for that pet’s visit. 

When requesting a cancellation and refund include copies of the veterinary invoice reflecting the procedures provided, the normal costs, the PetPPO savings, your name, username and your pet’s membership identification and email to PetPPO at:


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